Business and People Management 2.0 — New Group Starting May 2026!
You are a great Aging Life Care Professional, let’s add a little business and people management to your skill set!
ALCA has partnered with Wide Awake Business, an ALCA Corporate Partner, to provide a series of 11 classes.
Who is this for? If you are a Business Owner who is relatively new or a Supervisor, Director, or Manager who leads and/or directs a group of Aging Life Care Managers this is the program for YOU!
The Cohort — Group coaching, training & support
- 11 group sessions, a max of 2 hours each
- Meet every 3 weeks over 11 months
- 6-8 people per cohort
If you are a NEW Business Owners or Supervisors of Aging Life Care Managers– this program is developed with you in mind.
Cohorts meet every 3 weeks for 11 sessions to discuss team leadership, bring real HR issues to the table, hear from the experts . . . Business and People Management 2.0.
WAB has interviewed 10 Aging Life Care Managers and 8 Supervisors to create a tailored syllabus that fits YOU. Here is their feedback to make your life easier:
- Supervisors need to be on top of their game with clinical skills.
- Experience and practice in difficult conversations.
- Delegation and Accountability for completing assessments and writing Care Plans – but most importantly – how to train new Aging Life Care Managers (ALCMs) to complete these tasks.
- ALCM supervisors need training in having Critical Conversations with ALCMs - such as discussing performance issues.
- Manage different folks with different styles of communication and motivation.
- Skill development for supervisors in how to write performance reviews with specific goals for performance expectations.
- Manage your time effectively and effortlessly.
- Possess relationship building skills and the importance of open, positive and regular communication with referral and potential referral sources.
- Embrace and practice the knowledge and skills in conflict resolution.
- Decipher Code of Ethics versus Core Competencies.
- Understand the differences in supervision/management.
- Use different management styles if the employee is a contract, hourly, part-time, or full time staff.
- Understand your financial numbers to make decision making easier.
- How to motivate different styles of ALCMs.
Working syllabus
Session 1: Setting our alliance and orientation, review of your role in the company; key opportunities you are facing; what brought you to this Cohort; review of communication styles. What is your leadership style? What do you want it to be? Rank yourself.
Session 2 & 3: Learn how to facilitate a Game Changing Conversations (or difficult conversations) using listening skills, questioning skills, and leading with curiosity.
Session 4: How to Communicate to each individual team member so they feel heard, understood, and appreciated. Designed to increase productivity and consistency. Team Communication Assessment – understand the communication styles of your team and clients, afford a better relationship with clients and the team, and build on a positive culture. Facilitation Guide and tools to take your team through the exercise.
Session 5: ALCA Ethics and their connection to Core Competencies. Review ALCA ethics and begin to intertwine them with an ALCM’s core competencies.
Session 6: Being the CEO of your own business!
Session 7: Accountability and Responsibility – Understand the tools you must use to hold accountability and responsibility Plan and Reviews, alignment to goals and values.
Session 8: Build a Strong Referral Network
Session 9: Delegation Leadership (to get your life back) – A, B, C skill sets of your entire staff – Delegation process, use a form to determine leadership and delegation decisions, saving you time and headaches.
Session 10: Performance Improvement Process how to administer the process. The "Do's" and "Do not's'". Documentation and communication. Presenting the Growth Evaluation process.
Session 11: Increase your Financial Acumen so decision making is easier and made with facts – when to hire, how much should I pay, which marketing takes priority, and more.
Investment:
Two pricing options - pay in full at time of registration and save!
- Full payment with Registration – Members $5,500. / Non-Members $6,105.
- 11 monthly installments (first at time of registration + 10 monthly w/cc on file) – Members $513.64 per month ($5650.) / Non-Members $568.64 per month ($6,255.)
If you want to hear more or have questions, contact [email protected]
Email us and ASK FOR REFERRALS from more than 57 folks who have taken the class.
Sign into your member account and register online today.